18 August 2011

shutterfly... a love hate relationship

I love shutterfly.  They sent me a 50% off books coupon.  I ordered 3 of the "faces of Ethiopia" books.  Cha-ching on the savings there.
I love shutterfly.  Last time they jacked my order, they gave me a $10 off coupon which I also used.  I hear another cha-ching on the savings.
I love shutterfly.  They had a free shipping on orders over $50.  More savings. 
I don't love that I couldn't get free shipping to send books to two different places.  Only one destination got free shipping.
I don't love that I couldn't also use the 30% off of prints coupon from their site.
      (now, I'm not trying to sound like a total jerk about not getting 30% off, I just didn't see until I read the small print that I couldn't use the free shipping and the 30% off at the same time)
I don't love that after I ordered, the free shipping somehow mysteriously dissapeared.
I love that you can cancel your order within 30 minutes.
I don't love that I had to spend another half-hour adding all the photos and books back to my cart to "fix" the order.
I love that in the end, my total was $46.83 and I saved $74.37.  Cha-ching for savings... not so much for cash flow :)
I don't love that somehow my first cancelled order was only $44 and change and I'm too tired to figure out the difference.
Overall, I really like shutterfly.  And of course I will use them again and encourage each of you to try them.  I love my photo books... even if I'm 3 or so behind.
P.S. The picture is one I ordered - one for his daddy and one for his momma in Ethiopia.  I hope to check on her when I'm in Ethiopia at the end of October.

1 comment:

Jody said...

HA! I was doing the same thing last night! I, too, was annoyed that I couldn't use the free shipping with the 30% off. And I couldn't toggle between the two and see which was the better deal! I think that was the most annoying part...

I placed a huge order- a slew of 20x30 poster images and collages for my presentation at Kansas City Irish Fest. (I'm hoping people may want to buy them after)

I was going to add photo books to that order, but it didn't look like it figured the total correctly so I placed the photo books (5 of my new Favorite Irish Recipes book) separately- and got free shipping on it, too.

So, love/ hate. Actually more like love/ annoyance.